Privacy policy

This privacy policy tells you how we use personal information collected on this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

COLLECTION OF INFORMATION

We collect personally identifiable information, like names, email and postal addresses, phone numbers etc., when voluntarily submitted by our visitors. The information you provide is used to fulfil your specific request.

When you make a booking, we need to know your name, e-mail address and mailing address – credit card payments are processed through PayPal so we do not have access to your credit card details.

With your consent, we collect your email address for our mailing list so we can keep you up-to-date on our latest products and other announcements. If you wish to unsubscribe or not receive any of our e-mails, you can do so by clicking the “Unsubscribe” link that is included at the bottom of every email. We do not and will not sell, trade or rent your personal information to others.

COOKIE/TRACKING TECHNOLOGY

The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customise the Site for visitors.

Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

DISTRIBUTION OF INFORMATION

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when:

  • permitted or required by law; or,

  • trying to protect against or prevent actual or potential fraud or unauthorised transactions; or,

  • investigating fraud which has already taken place.

The information is not provided to these companies for marketing purposes.

COMMITMENT TO DATA SECURITY

Your personally identifiable information is kept secure. Only authorised employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

PRIVACY CONTACT INFORMATION

If you have any questions, concerns, or comments about our privacy policy please contact us.

We reserve the right to make changes to this policy. Any changes to this policy will be posted.